Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We also reserve the right to limit quantities (including after you have submitted your order). Some situations that may result in your order being canceled include: limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. For your convenience, you will not be charged until your payment method is authorized and the order information is verified for accuracy. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
Our site is equipped with secure server for handling credit card orders. We accept Visa, MasterCard, American Express, and Discover. This also includes bank "debit cards". Credit card "billing" addresses must match the card holder's shipping address. Orders sent to an address other than the card billing address, must also show the card holder's address.
Most orders ship in 1-2 working days. Many orders will
be shipped that same day. We stock all of our products. In the rare
instance that a product is temporarily out of stock, you will be notified by
Orders shipped outside the Continental United States may include additional freight. We will notify you of this charge by email. If you accept, we will proceed with the order the same day. Shipments to Canada include handling, packing and insurance. They do not include taxes, duties, or brokerage fees. These fees are the receiver's responsibility upon arrival.
15 Day Return Guarantee
We guarantee satisfaction on all of our products. If you are not satisfied with an item and it is in original, resell condition, call for a return authorization number. You will receive return instructions at that time. Credit on returned items, in resalable condition, will be for the amount of the item only. Shipping is not refundable. Return shipping is also the responsibility of the customer. Special Order merchandise is not returnable.
Product Material Safety Data information sheets, or MSDS, may be obtained by calling our office. Give us the product name and the manufacturer when you place the call.
Limitations of Liability
Under no circumstances, including negligence, shall Auto Professional Detail Products, be liable for any special, incidental or consequential damages or lost profits that result from the distribution or use of, or the inability to use, the content or materials on this website, or delays in delivery of any purchased products, even if we have been advised of the possibility of such damages. In no event shall Auto Professional Detail Product's total liability to you exceed the amount paid.